TERMS AND CONDITIONS

Last Updated: December 31, 2024

Welcome to Recovara! These Terms and Conditions (“Terms”) govern your access to and use of our website (Recovara.com) and services. By booking with us or using our site, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

1. Definitions

  • “Recovara” refers to our business and all associated services and properties.

  • “You” or “User” refers to individuals accessing our website or using our services.

  • “Services” refer to our recovery room accommodations and related offerings.

2. Booking and Payment

2.1 Booking Process:

  • All bookings are subject to availability and must be confirmed through our website or by contacting us directly.

  • Payment must be made in full at the time of booking unless otherwise agreed.

2.2 Cancellation and Refund Policy:

  • Cancellations made more than 14 days before the check-in date will receive a full refund.

  • Cancellations made within 14 days of the check-in date will incur 20% of the Unit Charge as cancellation fee.

  • No refunds will be issued for cancellations made on or after the check-in date.

3. Use of Recovery Rooms

3.1 Check-In and Check-Out:

  • Check-in time is 3 PM ET, and check-out time is 11 AM ET.

  • Late check-outs must be approved in advance and may incur additional fees.

3.2 Guest Responsibilities:

  • Guests are responsible for maintaining the property in good condition during their stay.

  • Smoking, pets, and unauthorized guests are not permitted without prior approval.

  • Any damages to the property will be charged to the guest.

3.3 Medical Equipment and Safety Features:

  • The accommodations include medical equipment and safety features (e.g., adjustable beds, handrails). Guests must use these items responsibly and notify us immediately of any issues.

4. Additional Services

4.1 Nursing and Transportation Services:

  • Additional services, such as nursing support or medical transportation, must be requested at the time of booking and are subject to availability.

  • Recovara is not liable for any third-party services provided.

4.2 Meal Delivery:

  • Custom chef-prepared meals are available upon request and require advance notice. Dietary restrictions must be disclosed during booking.

5. Limitation of Liability

  • Recovara is not responsible for any injuries, illnesses, or complications arising during your stay unless caused by gross negligence on our part.

  • We are not liable for personal property loss or damage during your stay.

6. Intellectual Property

  • All content on our website, including text, graphics, logos, and images, is the property of Recovara and protected by copyright laws.

  • You may not use or reproduce any content without prior written consent.

7. Privacy

Your use of our services is subject to our Privacy Policy. By agreeing to these Terms, you acknowledge and consent to the practices outlined in our Privacy Policy.

8. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Florida. Any disputes shall be resolved exclusively in the courts of Florida.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Recovara Email: admin@recovara.com